Validity of this declaration
This privacy policy applies from July 28, 2025
Last updated: July 28, 2025
Your privacy is important to us. We at Hotel Gasthof Freisleben take the protection of your personal data very seriously and are committed to respecting and protecting your privacy – in accordance with the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG) and other applicable data protection regulations.
This privacy policy informs you about what personal data we collect about you, how we use, store, pass on and protect it – in particular when you use our website https://hotel-freisleben.at and via other contact channels and digital services that we provide.
Who we are
Responsible for data processing within the meaning of the General Data Protection Regulation is
Hotel Gasthof Freisleben
Owner: Daniela Klimmer
Address: Arlbergstr. 8, 6580 St. Anton am Arlberg, Austria
E-mail: info@hotel-freisleben.at
Phone: +43 664 / 883 856 36
Definitions of terms
- personal data: any information relating to an identified or identifiable natural person.
- Processing: any operation related to personal data such as collection, storage, use, transmission or deletion.
- Consent: any voluntary, informed and unambiguous expression of will to consent to data processing.
What data we collect
1. data that you actively communicate to us:
- Contact form entries (name, e-mail, message)
- Booking requests (personal data, stay details, payment information)
- Newsletter registration (e-mail address)
- Communication by e-mail, telephone or on site
2. data that is automatically collected via your device:
- IP address
- Browser type and version
- Operating system
- Referrer URL
- Time and duration of your visit
- visited pages and contents
- Error messages, if occurred
Why we process your data (purposes and legal bases)
| Purpose | Typical data | Legal basis |
|---|---|---|
| Booking processing | Name, contact, dates of stay | Art. 6 para. 1 lit. b GDPR (contract) |
| Answering inquiries | E-mail, telephone, message | Art. 6 para. 1 lit. b GDPR |
| Marketing (e.g. newsletter) | E-mail address | Art. 6 para. 1 lit. a GDPR (consent) |
| Web analysis / error diagnosis | IP, browser data, usage behavior | Art. 6 para. 1 lit. a GDPR (consent via cookie banner) |
| Security / IT operations | IP address, server logs | Art. 6 para. 1 lit. f GDPR (legitimate interest) |
Use of cookies and tracking technologies
Our website uses cookies to provide functions, collect usage statistics and optimize content. Technically necessary cookies are set without consent (Art. 6 para. 1 lit. f GDPR). For all non-essential cookies (e.g. Google Analytics), we expressly ask for your consent via a cookie consent banner (in accordance with §165 para. 3 TKG 2021).
You can revoke or change your consent at any time via the “Cookie settings” link at the bottom of the page.
Web analysis with Google Analytics
This website uses Google Analytics for statistical analysis of visitor behavior. The service provider is:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Functions:
- IP anonymization
- Analysis of page views, dwell time, end devices, etc.
Data transfer to the USA takes place on the basis of standard contractual clauses in accordance with Art. 46 GDPR.
More information: https://policies.google.com/privacy
Newsletter dispatch with Brevo (Sendinblue)
To send our newsletter, we use Brevo (formerly Sendinblue), operated by:
Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin
The processing takes place exclusively with your express consent (Art. 6 para. 1 lit. a GDPR). An order processing contract has been concluded with Brevo (Art. 28 GDPR). You can unsubscribe at any time via the unsubscribe link in every email or contact us directly.
Disclosure of personal data
We only pass on personal data if:
- this is necessary for the fulfillment of the contract
- you have expressly consented
- there is a legal obligation to do so
- we can assert a legitimate interest
Recipients can be:
- IT and hosting service provider
- Booking system provider
- Tax and legal advisor
- Marketing and shipping service provider
- Payment services
- Authorities with a legal obligation
Data processing outside the EU
Some of our service providers process data outside the EEA, e.g. in the USA. In these cases, we ensure that the protection of your data is guaranteed by standard contractual clauses in accordance with Art. 46 GDPR.
Duration of storage
| Data type | Storage duration |
|---|---|
| Contract and booking data | 7 years (tax law) |
| General inquiries | 6 months |
| Newsletter data | until revocation |
| Server log data | 30 days |
| Google Analytics data | 14 months |
Security of your data
- SSL/TLS encryption
- Access restrictions
- Regular data backups
- Contracts with service providers
- Internal training on data protection
Your rights
You have the right to:
- Information (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Objection (Art. 21 GDPR)
- Data portability (Art. 20 GDPR)
- Revocation of consents granted (Art. 7 para. 3 GDPR)
Contact us to exercise your rights at info@hotel-freisleben.at.
Data protection for children
Our offers are not aimed at persons under the age of 14. We only process the personal data of minors with the consent of their legal guardians.
Right of appeal
You have the right to lodge a complaint with the supervisory authority:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
E-mail: dsb@dsb.gv.at
Web: https://www.dsb.gv.at
Changes to this declaration
We reserve the right to adapt this declaration in the event of legal, technical or business changes. You can always find the latest version on our website.
Contact us
Hotel Gasthof Freisleben
Owner: Daniela Klimmer
Address: Arlbergstr. 8, 6580 St. Anton am Arlberg, Austria
E-mail: info@hotel-freisleben.at
Phone: +43 664 / 883 856 36
